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Musclerodz & Customz is located at 2113 South Sante Fe, Oklahoma City, OK 73109. Our phone number is 405-735-8405, fax number is 405-735-6662. Store hours is 9am-5-pm CST.


ORDER POLICY: Orders placed before 2 pm CST normally ship same day. Orders after 2 pm will ship the next day. Certain items that are drop shipped normally ship with 24-72 hours of placing the order. Certain orders such as some American Autowire Factory Harnesses are made at the time of the order and ship with 3-5 days.


SHORT ORDERS: Any orders found short require us to be notified within 7 days of receiving the order. Any items requiring to be shipped due to short order will be shipped at no expense to the customer.


BACKORDER POLICY: We strive not to have backorders, but it can happen. In the event of a backorder, the customer will be notified as to wheter to ship a partial order, wait for the full order to ship, or whether to cancel any backordered items. Backorders will be held for 30 days before Muclerodz & Customz cancels the backorder. Any items that are backordered will not be charged to the customer until the time of shipment.


RETURN POLICY: Before returning any item, Musclerodz & Customz needs to be notified by phone of the return and reason for the return. Any order or item shipped wrong at the fault of Musclerodz & Customz will be refunded 100% including S&H to the customer. Any order shipped wrong at the fault of the customer or item is no longer needed will be subject to a 20% restock fee and MUST BE SHIPPED PREPAID, NO EXCEPTIONS. If customer wishes to place another order AT THE TIME OF THE RETURN, Musclerodz & Customz will issue 100% store credit for the cost of the item being returned against the replacment order. Shipping will still be rquired to be PREPAID.


WARRANTY INFORMATION: Musclerodz & Customz is not liable for manufacturer warranties. However, any item requiring warranty purchased through Musclerodz & Customz, the customer must notify Musclerodz & Customz of the warranty claim so the customer knows whether to return direct to the manufacturer, or return to Musclerodz & Customz. In either case, items being returned for warranty claims must be shipped PREPAID, NO EXCEPTIONS.